Your Trusted Compliance Specialist for Smarter Management Systems
Build clear, effective systems that support compliance, operational efficiency, and long-term success — with hands-on guidance from a specialist who understands your industry.
Hester de Villiers - Founder
About The Quality Consultant
The Quality Consultant was founded by Hester de Villiers, a compliance and quality specialist with years of hands-on experience in ISO Standards, Food Safety, GlobalGAP and other operational systems.
Working in senior roles across multiple industries, she saw how much time, money and energy gets wasted on inefficient systems and processes. This was the motivation for The Quality Consultant to be founded. Other consultants have since joined the team and added even more value to our services.
“Our approach is collaborative, hands-on, and tailor-made — whether it’s a small business working toward a first certification, or a larger company in need of a system refresh or follow-up audits, we are able to assist. Clients often say, ‘We finally understand what we need to do — and why it needs to be done.’
Qualifications of our team
Total Quality Management - UNISA, ISO 9001:2015 Lead Auditor - SGS, ISO 9001:2015 Xpert Certificate - DQS, ISO 14001 - DQS, ISO 45001 - DQS, ND Food Technology - TUT, HACCP - TUT, BCompt AGA(SA), BTech Marketing Management
What our clients say
Throughout 2021 and Q1 of 2022, Hester was an integral part of the development and review of our ISO Integrated Management system. Her input, consultation and advice played a vital role in WEBMECH achieving our ISO 9001:2015 and ISO 45001:2018 certification in a remarkably short timeframe. Hester is a pleasure to work with, very knowledgeable on ISO systems, and always willing to go the extra mile. Working with her will ensure an enjoyable compliance journey
Juandre Brilleman – CEO Webmech (Mechanical Engineering and Construction)
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The Quality Consultant has helped us to implement a Quality Management System, improve productivity and increase efficiency in processes, create new process flows, create and update risk assessments, do internal audits, addressing non-conformances via root cause analyses, successfully pass GlobalGAP & SGASA Audits, do training and implementation of systems.
Hester has also assisted us to implement systems and procedures to onboard and retain customers such as Woolworths for potted herbs and international customers for our edible flowers and microgreen exports.
The Quality Consultant is goal orientated and easy to work with. I gladly recommend their services to other businesses.
Davydd Jenkins – CEO Plantforum (Agriculture)
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Loyal, reliable and fiercely determined to succeed at whatever challenge presents itself.
Terry Bresler - Brewing Manager SAB
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A friend advised us to work with Hester de Villiers from The Quality Consultant. As such we hired Hester to help us research the paperwork required to build a ‘High Care’ packhouse.
We had a great experience working with Hester. She is very knowledgeable in her field and had quick access and contacts for those areas where she wasn’t specialized. Her work was meticulous, and she kept pushing us to deliver information so we could find a way forward. She explained issues in a calm and methodical method, which helped us organize our ideas.
Olivier van Walsem - Director Rivier Uitsig Pty Ltd (Agriculture)
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Thank you for your phenomenal insight, ideas, advice and not only that, but your amazing encouragement. You hear what is needed and wanted and then work accordingly whilst adding your incredible flair and talent.
I highly recommend your services as you always go above and beyond what is expected which is very rare these days.
Alessia Pretorius - Owner Inspire (Health & Wellness)
Clarity. Compliance. Confidence.
When your business is growing — or under pressure to meet formal standards — managing compliance and quality systems can feel overwhelming. You're already stretched, and most consultants just hand you a template and walk away.
At The Quality Consultant, we do things differently.
We work alongside you to improve the way your business runs — with custom management systems that actually make sense and support your goals, not just tick boxes.
Helping You Meet Standards Without Losing Your Sanity
Whether you're pursuing ISO certification, preparing for an audit, or aiming to improve internal operations, we help you assess what’s working, identify performance gaps, and build better systems.
No jargon. No bloated reports. Just:
A Clear Plan
A step-by-step roadmap based on your specific needs — not generic templates.
Expert Support
One-on-one guidance from a compliance specialist with real-world experience.
Audit-Ready Confidence
Know what’s expected and be prepared — for clients, certifiers, and growth.
Our Values
What drives our work — and why it matters to your business.
Clarity Over Complexity
We make the complex simple — with tools and systems you’ll actually use.
Systems That Serve You
No red tape. No rigidity. Just smarter ways of working that support your team.
People First
Real change only happens when people understand the why behind it.
Pride in Your Progress
We help you build systems that last — and celebrate every improvement along the way.
